• 31 May, 2025

How to Check In with Air Canada: A Step-by-Step Guide 

The check-in process can be complex for passengers, taking time and being tiring. Thus, some people may find checking in for their flights challenging. However, passengers flying with Air Canada need not worry, as they have developed various check-in methods. This allows passengers to select the method that suits them the best, based on their preference, whether they need to save some time or demand a human interaction to understand the complexities properly. Moving further in this article, disclose the methods Air Canada offers for check-in and their complete process. 

When Can You Check for an Air Canada Flight?

Air canada has a different timings for online check in and airport check in which is mentioned below:

(i) Online Check-In timings: Air Canada allows online check-in 24 hours before the flight's departure, making it convenient for passengers to check in early. They can easily do this from the comfort of their own space using the Air Canada app or the official website. 

(ii) Airport Check-In Timings: Knowing when to arrive at the airport for your flight depends on the route you are flying to. 

  • International Route: When traveling internationally, aim to arrive at the airport at least 3 hours before your flight's departure. The recommended cutoff for international flights is 240 minutes beforehand.
  • Domestic Route: Air Canada advises that passengers arrive at least 1 to 2 hours before their flight's scheduled departure for travel within Canada

The Process to Check in for an Air Canada Flight

Every Air Canada check-in method has its procedure; understanding these will ensure a smooth experience. Below, we will explore the various ways to check in for a flight and their specific processes. Here's what you should know:

1. Air Canada Online Check in Process

The simple online check-in can be done through the official Air Canada website and requires some simple steps to be followed. This allows the passengers to avoid being in a long queue and check in from their comfortable space, 24 hours before the flight. Follow the steps mentioned below to check in through the website:

  • Step 1 - Visit the official Air Canada website at www.aircanada.com. 
  • Step 2 - Click 'Check-in' from the menu on the left side of the website. 
  • Step 3 - Enter your details, including your 'Aeroplan number/Booking reference/Ticket number' and 'Last name.'
  • Step 4 - Once you've entered the details, click 'Check-in.' After you confirm, you will receive an email confirming your check-in. 
  • Step 5 - Print your boarding pass.

2. Air Canada Mobile App Check in Process

Check-in through the mobile application is similar to the traditional web check-in. However, you will do this through the official Air Canada mobile application and skip the queue by checking in 24 hours before the flight. The pointers below will explain the procedure properly:

  • Step 1 - Install the official Air Canada application from the App Store or the Google Play Store. 
  • Step 2 - Log in if you already have an account, or create a new account. 
  • Step 3 - Once the account is set up, click 'Check In'.
  • Step 4 - Enter your details, 'Aeroplan number/Booking reference/Ticket number' and 'Last name'.
  • Step 5 - Your boarding pass will be sent to you, and you have to print it. 
  • Step 6 - Go to the Kiosk at the airport, print your baggage tags, drop your baggage off, and head for security checking. 

3 Air Canada Airport Kiosk Check-In process 

Self-help Kiosks are stand-alone touchscreen computers at airports, allowing passengers to check in without visiting the check-in counter. The procedure to be followed is mentioned below and explained properly. 

  • Step 1 - Get in the queue to use the Kiosk and wait your turn. 
  • Step 2 - Once your turn arrives, enter your details on the screen, including 'Aeroplan number/Booking reference/Ticket number' and 'Last name'.
  • Step 3 - Click on 'Check-in' and proceed further. 
  • Step 4 - Print the boarding pass and attach the baggage tags. 
  • Step 5 - Head to the security. 

What You’ll Need to Check In With Air Canada?

Air Canada might ask for some particular documents to validate your information during check-in. 

  • Booking reference/Ticket number
  • Valid Government-issued Photo IDs
  • Frequent Flyer Number (Aeroplan)

How do you cancel a check-in at Air Canada?

If passengers have changed their minds and are looking forward to making such changes or canceling their check-in, they can contact an Air Canada customer support representative. They will provide assistance and guidance regarding the cancellation of the Check-in. To contact Air Canada customer support, you can visit their official website to find different ways to do so. 

Air Canada Check-in Frequently Asked Questions (FAQ)

Q. How early can you check in for an Air Canada flight?

Ans: Passengers can check in through the web or the official Air Canada app from 24 hours before the flights' scheduled departure time to 30 minutes before the scheduled departure time. 

Q. Who cannot use mobile check-in with Air Canada?

Ans: Children traveling with an unaccompanied Minor, Passengers requiring medical assistance, passengers traveling with a pet, passengers traveling in a group, and passengers traveling from an airport where online check-in is not supported, can not use the mobile/online check-in. 

Q. When can I check in with my mobile device in Air Canada?

Ans: Passengers using the official Air Canada mobile application can check in 24 hours before the flight's departure. The online window remains open for up to 45 minutes for domestic and 60 minutes for international flights. 

Q. When does online check-in open for Air Canada?

Ans: The online check-in window opens 24 hours before the scheduled flight time. Passengers can check in using their reference number and last name through the official website of Air Canada. 

Q. Can I check in at the airport without extra charges?

Ans: Yes, airlines generally offer check-in services at the airport for free. However, the airlines might charge you at the check-in counter for your luggage, so you should pack accordingly to avoid additional charges. 

Q. Do I need to print a boarding pass for Air Canada?

Ans: Yes, the boarding pass is a mandatory and crucial document that must be shown before entering the boarding area. Depending on the method you have used for checking in, you will obtain your boarding pass or might need to print it. 

Q. Is it better to check in online or at the airport with Air Canada?

Ans: Checking in online is a better option, as it allows passengers to check in from their comfortable space and saves them some additional time. 

Q. What is the new check-in rule for Air Canada?

Ans: According to Air Canada's latest updated guidelines, passengers can check in up to 60 minutes before the scheduled departure of the flight. 

Final Thoughts

Using the Air Canada web check-in options described in this article will help ensure a smooth start to your journey by following the proper check-in guidelines and avoiding any inconveniences. By utilizing these various methods and arriving well-prepared, you are not just checking in; you are setting the stage for a seamless and enjoyable travel experience. It is always advisable to check Air Canada’s check-in policies or contact their reservations team for the best assistance.

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